Our founder Scott Wigginton has been involved in the telecommunications industry since 1985 and has been employed by such companies as U.S. Communications, ASCOM Communications and Peoples Telephone. While at these companies, Scott’s duties have included service, installations, collections, regulatory issues, refurbishment, parts repair, revenue analysis, purchasing and management. During is tenure Scott noticed that there was no organized distribution for all the supplies and materials for the payphone industry. In 1994 Scott decided to start IPS, a one stop source for refurbishment, parts repair, supplies, pay phones, enclosures and those hard to find maintenance items.

The company was started in their 3 bay garage. Scott’s wife Becky would refurbish phones, while Scott was doing consulting for various pay phone companies to help them improve their revenues and service. Word soon spread about the new company that could take seemingly worthless phones and enclosures, and give them new life. In January of 1995 IPS moved to its present location of 8,000 square feet in Salisbury, NC. In August of 1995 IPS added another 6,000 square feet to bring their total to 14,000 square feet.

In March of 1996 another family member relocated from Florida. Jan Wigginton brings many years of experience in customer service and purchasing to IPS.

In November of 1997 IPS created it's presence on the World Wide Web.

In March of 1999 IPS began to do repairs of the Mars MS16 in house. IPS has all of the necessary resources and proprietary equipment to repair and calibrate these fine coin handling devices.

In September of 1999 IPS became a distributor for the Mars MS-16.

In June of 2000, IPS merged with TU, LLC