Innovative Phone Services, Inc.
Refurbishment Procedures

Payphone Refurbishment Procedures

The payphone(s) are received tagged and disassembled. All parts of the phone are visually inspected for any broken or un-repairable parts. These items are noted on the tear down sheet. All other parts are then inventoried on the tear down sheet.

The cases are then inspected for defects that are un-repairable. All Tydell (Intellicall) housings are drilled for the Palco/Quadrum style HAM buttons that are all metal. This prevents people from burning the rubber button on the Intellicall button. The cases are then sent to our powder coating facility. The cases are then subjected to 600 degrees F. This kills all the previous paint or coatings. The cases are then sand blasted to bare metal to remove any remaining paint or rust. The cases are then powder coated.

All internal and external parts are then cleaned and tested. Coincos are cleaned ultrasonically, any missing or defective parts are replaced. Keypads are cleaned, tested and repaired if necessary. Escrow assemblies are broken down into their individual parts. Hoppers and triggers are cleaned ultrasonically, tested and repaired if necessary. Escrow relays are cleaned, the timing is recalibrated, and repaired if necessary. All parts are date tagged with the initials of the person who completed the final test. All chrome is ultrasonically cleaned and buffed. Chrome parts that are heavily scratched, pitted, or broken are discarded.

The cases are first assembled with locks only. This is to insure that when the phones reach the field that they will lock properly. The next step is to install the faceplate, ASD  cradle and coin linkage assembly. Phone parts such as keypad, coin mech, refurbished handset, escrow assembly and HAM button if applicable. The final test is to install the proper board and perform tests such as coin collect on call completion, coin return for an incomplete call, HAM button functionality and that the handset works properly. After the phone passes these final tests, a tag is installed on the case with the date and persons initials. The finished phone is now boxed for shipment back to the customer.

Enclosure Refurbishment Procedures

The enclosure(s) are received tagged and disassembled. All parts of the enclosure are visually inspected for any broken or un-repairable parts. These items are noted on the tear down sheet. All other parts are then inventoried on the tear down sheet.

The enclosures are then inspected for defects that are un-repairable. The enclosures are then sent to our powder coating facility. The enclosures are then subjected to 600 degrees F. This kills all the previous paint or coatings. The enclosures are then sand blasted  to bare metal to remove any remaining paint or rust. The enclosures are then powder coated.

The usable parts for the enclosure are cleaned and made ready for reinstallation on the enclosure. Ballasts are tested, electrical cords are inspected for frayed insulation, rodent damage and that the ground prong is attached to the plug. If any of the following defects are present, the cord is rejected. Normally if the side panels are plastic they will be rejected due to scratches, burns and names carved in to the substrate. Glass side panels can be reused about 60% of the time. The stainless steel shelves are regrained, side rails are either powder coated or cleaned. Headers are reusable about 50% of the time.

After receipt of the enclosure the unit is assembled with the parts that were reusable. New light bulbs are installed if applicable. The lighting assembly is tested after the installation. After the booth is assembled the units are boxed and are ready for shipment.

Pedestal Refurbishment Procedures

The pedestals are disassembled, leveling bolts are removed if they are rusted. The units are sent to the powder coating facility. When received the pedestals are assembled, leveling bolt holes are re-tapped so that there will not be a problem in the field. The receptacle and leveling bolts are put into a bag. The shoes and front cover is installed. The unit is then boxed and is ready for shipment.

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This page was last updated on October 18, 1999

 

 


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©1997,1998,1999, 2000, 2001  Innovative Phone Services
1400 Lutheran Synod Dr. - Salisbury, NC 28144
1-888-888-8395 - 704-647-0225 - Fax 704-647-0226