Innovative Phone Services, Inc.
Refurbishment Procedures
Payphone Refurbishment
Procedures
The payphone(s) are received tagged and
disassembled. All parts of the phone are visually inspected for any broken or
un-repairable parts. These items are noted on the tear down sheet. All other parts are
then inventoried on the tear down sheet.
The cases are then inspected for
defects that are un-repairable. All Tydell (Intellicall) housings are drilled for the
Palco/Quadrum style HAM buttons that are all metal. This prevents people from burning the
rubber button on the Intellicall button. The cases are then sent to our powder coating
facility. The cases are then subjected to 600 degrees F. This kills all the previous paint
or coatings. The cases are then sand blasted to bare metal to remove any remaining
paint or rust. The cases are then powder coated.
All internal and external parts are
then cleaned and tested. Coincos are cleaned ultrasonically, any missing or defective
parts are replaced. Keypads are cleaned, tested and repaired if necessary. Escrow
assemblies are broken down into their individual parts. Hoppers and triggers are cleaned
ultrasonically, tested and repaired if necessary. Escrow relays are cleaned, the timing is
recalibrated, and repaired if necessary. All parts are date tagged with the initials of
the person who completed the final test. All chrome is ultrasonically cleaned and buffed.
Chrome parts that are heavily scratched, pitted, or broken are discarded.
The cases are first assembled with
locks only. This is to insure that when the phones reach the field that they will lock
properly. The next step is to install the faceplate, ASD cradle and coin linkage
assembly. Phone parts such as keypad, coin mech, refurbished handset, escrow assembly and
HAM button if applicable. The final test is to install the proper board and perform tests
such as coin collect on call completion, coin return for an incomplete call, HAM button
functionality and that the handset works properly. After the phone passes these final
tests, a tag is installed on the case with the date and persons initials. The finished
phone is now boxed for shipment back to the customer.
Enclosure Refurbishment
Procedures
The enclosure(s) are received tagged
and disassembled. All parts of the enclosure are visually inspected for any broken or
un-repairable parts. These items are noted on the tear down sheet. All other parts are
then inventoried on the tear down sheet.
The enclosures are then inspected for
defects that are un-repairable. The enclosures are then sent to our powder coating
facility. The enclosures are then subjected to 600 degrees F. This kills all the previous
paint or coatings. The enclosures are then sand blasted to bare metal to remove any
remaining paint or rust. The enclosures are then powder coated.
The usable parts for the enclosure are
cleaned and made ready for reinstallation on the enclosure. Ballasts are tested,
electrical cords are inspected for frayed insulation, rodent damage and that the ground
prong is attached to the plug. If any of the following defects are present, the cord is
rejected. Normally if the side panels are plastic they will be rejected due to scratches,
burns and names carved in to the substrate. Glass side panels can be reused about 60% of
the time. The stainless steel shelves are regrained, side rails are either powder coated
or cleaned. Headers are reusable about 50% of the time.
After receipt of the enclosure the unit
is assembled with the parts that were reusable. New light bulbs are installed if
applicable. The lighting assembly is tested after the installation. After the booth is
assembled the units are boxed and are ready for shipment.
Pedestal Refurbishment
Procedures
The pedestals are disassembled,
leveling bolts are removed if they are rusted. The units are sent to the powder coating
facility. When received the pedestals are assembled, leveling bolt holes are re-tapped so
that there will not be a problem in the field. The receptacle and leveling bolts are put
into a bag. The shoes and front cover is installed. The unit is then boxed and is ready
for shipment.
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This page was last updated on October 18, 1999 |